RETURNS + EXCHANGES
Online purchases may be returned for a full refund, in the original form of payment, within 30 days of receiving your order. Items must be in their original packaging, if applicable, and all original tags must be attached. Washed, worn, damaged or final sale items will not be eligible for store credit or return. Items ending in $0.99 are final sale and cannot be returned.
You may return an online purchase at any one of our physical locations. Find a store.
To initiate an online return by mail, please visit (https://returns.bevello.com/). From there you will be prompted through a set of steps to print your flat rate $5 return label and return your item(s). You will be eligible for an instant refund voucher that you may use immediately on our website. If there is a remaining balance on the voucher or you do not wish to use it within two weeks - you will be refunded that amount to your original form of payment once your return is received and processed. If we do not receive your physical return - you will be ineligible for a refund.
HOLIDAY RETURN POLICY:
For items purchased between the dates of November 23rd, 2018 and December 24th, 2018, bevello will gladly extend our standard return policy until January 13th, 2018.
Need a different size/color?
You may visit any one of our physical locations to complete an in-person exchange. We recommend calling the store first to ensure that the new item is available. Find a store.
Not located near a store? In order to serve you most efficiently, we do not offer mail in exchanges. Instead, you'll get the right size or color fastest if you simply place a second order and complete a return for the incorrect item.
Please contact firstname.lastname@example.org with any questions.